FAQ

What type of packaging do you use?

Very carefully packaged in 3 protective layers. It is very low chance to be dammaged.

What happening if it delivered dammged:


If it will be damegged during the delivery we will send you new after a proof photo of damaged canvas.

What happens if my package is lost?

We will send you new canvas.

 

Sizing details
Sizes are shown all set combined.


How i can track my parcel?

We send you a track number after it will be shipped (usually it take 1-2 working days to print, carefully wreap and to send by mailing company)


My delivery adress is incorrect or has changed. What do i need to do?


Please Contact Us As Soon as Possible for the change of shipment address. We cannot change the address after your order has been shipped.

How long does it take to deliver?

We stated that we need 1-2 working days to produce it and carefully wrap it and 30 businness days to deliver. But usually it take 14-21 days for the post office to deliver, but sometimes it takes and more.

 

Can I customize / personalize my canvas print?


Yes, usually it possible to customize.

 

Does my canvas come framed?

Yes, it come on the wooden frame. Stretched on a 1,5" (3 cm) stretcher bars wooden frame. The image continues around the sides, mirror wrapped and  Ready to Hang


Do you except returns?

I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation: before item has shipped

Conditions of return


Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Color reproduction:


The appearance of colors may vary from monitor to monitor.
Care instructions:
1 Never hang your canvas prints outside, in areas of high humidity or near any heat source!
2 Never use any chemical cleaners to clean your canvas prints!
3 To wipe the dust use a dry cloth without strong pressure on the surface.


MATERIALS:

- Museum quality poly/cotton canvas with satin varnish * 380gsm Cotton Canvas
- UV-protective coating
-Tight stretch by hand * Tightly folded corners
- Mirrored edges so you don't lose any of your image, but still wraps around the support frames

VERY IMPORTANT!
The picture can not be hung in damp places, such as swimming pools, saunas. It is also desirable to have a picture in direct sunlight or under the air conditioner.

 

Review


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